Principles of work
Real 24×7: do these guys ever sleep?
Proactivity
Find and fix the major part of the problems before they even appear. We will optimize everything that can be optimized. If we see a useful process or tuning idea, we suggest and implement it right away.
SLA guarantee
The speed of response and the maximal permissible downtime are fixed under the terms of the contract. We are responsible for each of them.
The 15min rule
If something goes wrong, our administrators have 15 minutes to start solving it. In most cases, that’s enough time for the project to be up and running again.
Meticulousness
We ask lots of questions and check out all the details before we get to work. When everything is clear and understood, we make it fast – we will not make you wait. Your project will get the best technical solution possible, considering all the details of your situation in particular.
Working since 2011
Thanks to our extensive experience and expertise, we have understood what the processes should be like, so the work goes smoothly, and tasks are performed quickly with the highest quality
Project Approach
We plan the roadmap altogether including taking care of infrastructure preparation and keeping in touch with developers and data center support.
Responsibility
If something can go wrong, it certainly will. Before any action, we assess the situation and think. Hope for the best, prepare for the worst.
Friendly cooperation
We understand developers at a glance, brainstorm and offer the best solution.